Call I.T. Roadmap at 214-321-1110
techsupport@itroadmap.com          

Managed Services

Every company struggles with the escalating cost of hiring and retaining full-time employees. In addition to the obvious costs of employee salaries, there are the not-so-obvious costs of recruiting, training, management, benefits, absenteeism, workspace, and equipment. According to some estimates, these expenses can eat up to 70% of a company’s overall revenue.

Outsourcing is the answer to these rising costs.

When you make the decision to outsource your I.T. service, you are choosing a business partner. I.T. Roadmap will work in concert with your business according to your standards and your systems, because our goal is ultimately your success.

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The Benefits of I.T. Outsourcing

Expertise

Now you have access to expert resources who might otherwise be too expensive to keep on salary—or who couldn’t be kept busy enough by the daily demands of work at your company.

Management

With outsourcing, you and your managers can focus on the day-to-day work of running your business. Outsourcing companies have their own managers.

No Regrets

If it doesn’t work out, it’s easier to terminate an outsourced relationship than to keep a specialist you’ve hired. It may not in our best interest to admit that, but it’s certainly true.

Conserve Capital

Outsourcing allows you to dedicate your office space and equipment to employees focused on the business that brings your company its revenue. There’s no need to set up a cubicle and a phone for an outsourced employee.

Experience

Reinventing the wheel is inefficient and unnecessary. If you are outsourcing your I.T. services, they have probably dealt with the same problem before and have a repertoire of solutions. Why not take advantage of their experience?

I.T. Services

Tech Support
I.T. Roadmap offers customized service plans that keep your critical I.T. systems running smoothly. Whether you need 24×7 on-call support, scheduled site visits, or remote support, we have a support plan that will exceed your expectations.

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Network Support
Whether you find yourself needing a server for the first time, or you want to upgrade to a more robust system, I.T. Roadmap has a proven process for assessing your business’s network and I.T. health.

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Email
I.T. Roadmap understands the need for uninterrupted, easy communication. We can implement a system that provides your organization with efficient access to email, calendars, contacts, and task lists.

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Security
We will evaluate your network, your individual computing assets, and your practices, and we will identify security holes. We will install proven anti-spyware and anti-virus protection, and we will advise on the use of third-party applications that exceed our expectations for data encryption and credential verification.

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What Clients Say

  • I have been working with I.T. Roadmap for quite some time—since the inception of our association’s website in 2007. It has only been in the past 2 years that I have been working with them on a one-to-one basis. My experience has been that if I need something changed, I send an email and it’s usually tended to within 24 hours. There aren’t too many companies doing this type of turnaround. We have just completed a project that was merely a concept, and with the help of I.T. Roadmap, it is now a reality. They made it so easy for those of us working with the project, and their step-by-step tutorial has made it easy for our members to use. Their cheerful attitude and customer service are unmatched—Thank you for always responding with a smile!

    Micki Novak, Executive DirectorAACWP

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